Contact us!

Mountain Lion 101: OS X Support Essentials

 

MountainLion web

The world’s most advanced desktop operating system!

OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Mountain Lion. This course is designed to give you a tour of the breadth of functionality of OS X Mountain Lion and the best methods for effectively supporting users of OS X Mountain Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

Read moreRegisterContact us

 

 MG 9538

Who should attend

  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users
  • Technical support personnel in businesses that use Mac computers
  • Technical coordinators or power users who manage networks of computers running OS X — such as teachers and technology specialists who manage networks or computer labs

 

 

 

1920x1080-1

What you will learn

  • The troubleshooting process and how to become more efficient with available tools and resources
  • Features and functionality of OS X Mountain Lion, including how to find additional information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.8 certification

 

 

Check OS X Mountain Lion in action!

 

Lessons

Part 1: Installation Part 4: Data Management Part 7: Network Services
Part 2: User Accounts Part 5: Applications and Processes Part 8: Peripherals and Printing
Part 3: File Systems Part 6: Network Configuration Part 9: System Startup
  • *Digital version only, hardcover version available upon request.
  • *"Choose You Schedule" feature available to groups of minimum four (4) students and to our Corporate Program only. Learn more.
  • You can take the certification exam right after the training, learn more or contact us.
  • We offer on-site training through our INCompany program, learn more.

Comments - Questions - Support

You are now being logged in using your Facebook credentials